Frequently Asked Questions
Find answers to common questions about Daily Break products, ordering, shipping, and support. Can't find what you're looking for? Contact us or use the live chat.
General
What is Daily Break?
Daily Break provides premium coffee vending machines, AI Smart Coolers, aroma diffusers, fragrance oils, and coffee station cabinets for businesses across the United States.
Where is Daily Break located?
Daily Break is based in New Jersey and serves customers throughout the United States.
Do you sell to businesses only?
No. We work with both businesses and individual customers.
Can I request a custom quote?
Yes. Contact us through our website or live chat to receive a custom quote.
What products does Daily Break offer?
Daily Break offers a Commercial Coffee Vending Machine, AI Smart Cooler vending machines (a 150-gallon single-door model and a 264-gallon double-door model), a Premium Vending & Retail Station Cabinet, a Wireless Smart Aroma Diffuser, and Premium Coffee Fragrance Oils.
Do Daily Break products include a warranty?
Yes. All Daily Break products include a 1-Year Limited Warranty.
Are Daily Break products certified?
Our AI Smart Coolers and Wireless Smart Aroma Diffuser are CE certified and FCC compliant. Please refer to each product page for current certification details.
Coffee Vending Machines
How many drinks can the coffee vending machine make?
The machine can prepare more than 40 different hot, cold, iced, milkshake, and protein drinks.
Does the machine make iced drinks?
Yes. It supports hot drinks, cold drinks, and drinks with ice.
Does the machine accept cash?
Daily Break machines are designed primarily for modern cashless payment systems.
Which payment systems are supported?
Compatible payment solutions include Nayax, PAX, and other supported cashless payment terminals.
Can I customize drink recipes?
Yes. Drink recipes, pricing, and machine settings can be customized.
Can I use my own coffee beans?
Yes. Customers can use their preferred coffee beans and ingredients.
Does the machine require plumbing?
Please refer to the specific product page or contact us for installation requirements.
Do you provide setup assistance?
Yes. We provide remote setup guidance and technical support.
What size is the touchscreen display?
The Coffee Vending Machine features a 43-inch 4K interactive touchscreen.
How much water does the machine hold?
The machine uses four 18-liter (5-gallon) water bottles, for a total capacity of up to 72 liters (19 gallons).
Are cups and lids included?
Yes. The machine includes a starter supply of 1,000 paper cups and 1,000 matching lids, and can hold approximately 200 cups and 200 lids loaded inside the machine for ongoing use.
What connectivity options does the machine support?
The Coffee Vending Machine supports Wi-Fi, LAN/Ethernet, and 4G connections.
What are the power and hygiene specifications?
The machine operates on AC 110–120V / 60Hz with a maximum power consumption of 2200W, and includes UV sterilization and food-grade beverage pathways.
AI Smart Coolers
How does the AI Smart Cooler work?
Customers open the cooler, take products, close the door, and the AI system automatically identifies purchased items and processes payment.
Can the cooler track inventory?
Yes. Inventory levels can be monitored remotely.
Can prices be updated remotely?
Yes. Product information and pricing can be managed remotely.
Does the cooler require staff?
No. The system is designed for self-service operation.
Is remote monitoring included?
Yes. Operators can remotely monitor inventory, sales, and machine status.
What is the capacity of the AI Smart Cooler 570L?
The AI Smart Cooler 570L (single door) has a capacity of 150 gallons (570 liters), holding up to 720 standard beverage cans.
What is the capacity of the AI Smart Cooler 1000L?
The AI Smart Cooler 1000L (double door) has a capacity of 264 gallons (1000 liters), holding up to 1,400 standard beverage cans.
What temperature range do the AI Smart Coolers operate at?
Both AI Smart Cooler models use compressor refrigeration with an adjustable temperature range of 39.2°F to 50°F (4°C to 10°C).
Are there ongoing operating costs for the AI Smart Coolers?
Yes. Estimated monthly costs include a Cloud Management Platform fee (about $15/month), AI recognition (about $0.05 per transaction), SIM card service (about $10/month), and payment processing fees (about 5.95% per transaction plus a $10/month account fee).
What payment methods does the AI Smart Cooler's payment terminal accept?
Each AI Smart Cooler includes a PAX IM30 payment terminal that accepts Visa, Mastercard, American Express, Discover, Apple Pay, Google Pay, NFC contactless payments, Tap-to-Pay, and QR payments.
Aroma Diffusers
What is a cold-air diffuser?
A cold-air diffuser disperses fragrance without heat or water, helping maintain scent quality and coverage.
Are fragrance oils included?
Fragrance oils are sold separately unless otherwise stated on the product page.
Where can aroma diffusers be used?
Offices, hotels, retail stores, showrooms, waiting areas, fitness centers, and other commercial spaces.
What area can the Wireless Smart Aroma Diffuser cover?
The diffuser covers up to 1,000 square feet (93 square meters).
How long does the diffuser run on a single fill?
The diffuser holds 120 ml (4.06 fl oz) of fragrance and can run for up to 30 hours.
How loud is the Wireless Smart Aroma Diffuser?
The diffuser operates at 35 decibels or less, making it suitable for quiet environments such as offices and reception areas.
Does the diffuser come with a remote control?
Yes. A remote control is included with the Wireless Smart Aroma Diffuser.
Coffee Station Cabinets
What is the Coffee Station Cabinet used for?
It provides storage and a premium presentation area for coffee machines, cups, syrups, supplies, and accessories.
Can the cabinet be purchased separately?
Yes. The cabinet is available both separately and as part of a complete setup.
Does the cabinet include locks?
Cabinet specifications vary by model. Please review the product description for details.
What are the dimensions of the Coffee Station Cabinet?
The Coffee Station Cabinet measures 77.2 in (196 cm) in height, 13.8 in (35 cm) in width, and 20.5 in (52 cm) in depth.
Is the Coffee Station Cabinet compatible with other vending machines?
Yes. The cabinet features Universal Vending Machine Compatibility and is designed to work alongside most commercial coffee, snack, and beverage vending machines, AI Smart Coolers, micro markets, and self-service kiosks.
Orders & Shipping
Do you ship across the United States?
Yes.
How long does delivery take?
Buy Now products typically ship within 3–14 business days. Pre-orders generally require approximately 2–3 months.
What is the difference between Buy Now and Pre-Order?
Buy Now products are available from existing inventory. Pre-Order products are reserved before arrival and typically offer extended delivery timelines.
Can I order multiple products together?
Yes. Multiple products can be purchased within the same order.
Do you offer bulk discounts?
Please contact us for volume pricing and bulk order opportunities.
What payment methods are accepted on dailybreakstore.com?
We accept major credit and debit cards via Stripe, as well as PayPal.
Do you ship outside the United States?
At this time, we ship within the United States. Please contact us for current availability and pricing on international orders.
How is shipping cost calculated?
Shipping costs are calculated at checkout based on your delivery address and the selected product. Please refer to our Shipping Policy for details.
What should I do if my order arrives damaged?
Please inspect your shipment upon delivery and report any visible damage, along with photos of the product and packaging, within 7 days of receiving your order. See our Shipping Policy and Refund Policy for details.
Are Pre-Order items refundable?
Pre-Order items are final sale once production begins, except in the case of a confirmed manufacturing defect. Please see our Refund Policy for full details.
Support
Do you provide technical support?
Yes. We provide remote guidance and support for our equipment.
Can software updates be performed remotely?
Yes, where applicable.
Do products include a warranty?
Warranty information is listed on individual product pages.
How can I contact Daily Break?
You can contact us through the website chat, contact form, email, or phone number listed on the website.
What should I do if my AI Smart Cooler stops working?
Please contact our support team with a description of the issue and, if possible, photos or a short video. We provide remote troubleshooting and will advise on next steps, including repair, replacement parts, or a Return Authorization if needed.
Do you provide on-site installation?
We provide remote setup guidance and technical support for all equipment. Please contact us for current availability of on-site installation services in your area.
Where can I find your Shipping and Refund policies?
Our Shipping Policy and Refund & Returns Policy are available in the footer of every page on dailybreakstore.com.
Live Chat / AI Assistant
Is live chat available?
Yes. Daily Break provides website chat support.
Can I request a quote through chat?
Yes. Our team can assist with pricing and product recommendations through live chat.
What languages does the live chat support?
Our live chat supports English, Russian, and Spanish. Messages in other languages will be answered by our team as well.
